OFFICIAL DALZO PRIVACY POLICY
Effective Date: July 24, 2026
DALZO (“DALZO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products or services, subscribe to communications, book a consultation, participate in coaching, or otherwise interact with DALZO.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Billing and payment information
Shipping and delivery information
Account information
Appointment and scheduling information
Order and purchase history
Customer service communications
Fitness, nutrition, health, performance, and coaching-related information voluntarily provided by you
Any other information you choose to provide
We may also automatically collect certain information when you use our website, including:
Internet Protocol address
Browser and device information
Website activity and pages viewed
Referring websites
General location information
Cookie and analytics data
Information about how you interact with our website and communications
HOW WE USE YOUR INFORMATION
We may use collected information to:
Process and fulfill product orders
Provide coaching, consulting, and related services
Develop personalized training and performance programs and provide general nutrition, fueling, habit, and wellness education
Process payments and prevent fraudulent transactions
Schedule appointments and consultations
Create and manage customer accounts
Communicate about purchases, services, appointments, or account activity
Respond to inquiries and customer support requests
Send newsletters, product announcements, educational content, company updates, and promotional communications
Personalize your website and customer experience
Improve our products, services, website functionality, and user experience
Monitor and analyze website traffic and performance
Protect the security and integrity of our website and business
Enforce our policies, agreements, and legal rights
Comply with applicable legal and regulatory obligations
HEALTH AND COACHING INFORMATION
If you participate in DALZO coaching, consulting, training, performance services, or general nutrition and fueling education, you may voluntarily provide information relating to your health, fitness level, training history, nutrition, injuries, goals, performance, or lifestyle.
We use this information only as reasonably necessary to provide and improve the services you request.
DALZO is not a medical provider, and information provided through DALZO services is not intended to replace professional medical advice, diagnosis, or treatment.
PAYMENT INFORMATION
Payments may be processed through secure third-party payment providers such as Stripe, PayPal, or other payment processors.
DALZO does not directly store complete credit card or debit card information on its servers. Payment providers process and safeguard payment information according to their own privacy policies and security practices.
EMAIL AND MARKETING COMMUNICATIONS
By subscribing to our newsletter, downloading resources, booking a consultation, making a purchase, creating an account, or otherwise providing your contact information, you may receive transactional or promotional communications from DALZO.
Transactional communications may include order confirmations, shipping updates, appointment information, account notices, and other messages related to products or services you requested.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email. You may still receive necessary transactional or administrative communications.
TEXT MESSAGE COMMUNICATIONS
If you voluntarily provide your phone number and consent to receive text messages, DALZO may send messages relating to appointments, purchases, customer support, promotions, or other requested services.
Message and data rates may apply. You may opt out of promotional text messages by following the instructions included in the message.
INFORMATION SHARING
DALZO does not sell or rent your personal information.
We may share information with trusted service providers that assist us in operating our business, including:
Payment processors
Shipping and fulfillment providers
Email and text marketing platforms
Scheduling and booking services
Website hosting providers
E-commerce platforms
Customer support providers
Analytics and advertising providers
Professional advisers, such as attorneys or accountants
These service providers are authorized to access information only as reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, legal processes, or government requests
Protect the rights, property, safety, or security of DALZO, our customers, or others
Investigate fraud, security incidents, or violations of our policies
Complete a merger, acquisition, financing, sale, restructuring, or transfer of all or part of the business
DATA RETENTION
We may retain personal information for as long as reasonably necessary to provide products and services, maintain business and transaction records, fulfill legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the reason it was collected.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no electronic transmission, payment system, website, or storage method is completely secure. We cannot guarantee the absolute security of personal information.
COOKIES AND ANALYTICS
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Remember user preferences
Maintain website functionality
Understand visitor behavior
Measure website traffic and performance
Improve products, services, and marketing
Deliver or measure relevant advertising
You may disable or restrict cookies through your browser settings. Some portions of the website may not function properly if cookies are disabled.
THIRD-PARTY LINKS AND SERVICES
Our website and communications may contain links to third-party websites, social media platforms, payment providers, or other external services.
DALZO does not control and is not responsible for the privacy practices, security, policies, availability, or content of third-party websites or services. You should review the privacy policies of those third parties before providing personal information.
CHILDREN’S PRIVACY
DALZO does not knowingly collect personal information from children under the age of 13.
If we learn that personal information has been collected from a child under 13 without appropriate parental or legal guardian consent, we will take reasonable steps to delete the information.
DALZO products or services intended for minors should be purchased, approved, or managed by a parent or legal guardian when required.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Request information about how your information is used or disclosed
Opt out of promotional communications
Withdraw consent where processing is based on consent
Submit a privacy-related complaint or request
Certain information may need to be retained when required by law or for legitimate business purposes, including transaction records, fraud prevention, dispute resolution, and enforcement of agreements.
We may request information necessary to verify your identity before processing a privacy request.
CHANGES TO THIS PRIVACY POLICY
DALZO reserves the right to modify or update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date. Your continued use of the website, products, or services after an updated policy is posted constitutes acknowledgment of the revised policy.
CONTACT DALZO
Questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information may be submitted to:
DALZO
Email: info@dalzoco.com
Website: www.dalzoco.com
